This article is intended teach users how to enable NTP on all of the various Spot camera models. There are 2 scenarios that can be set when a user wants to enable NTP for their cameras. The scenarios depend upon whether the cameras have access to the internet. If the cameras have access to the internet they can be set to use any of the public NTP server addresses. If they do not have access to the internet the Spot appliance can be used instead as the NTP server.
Scenario 1: Network used for the cameras has internet access
Here's how to set NTP on the newer T-53 Spot AI cameras:
- Access the camera's configuration page.
- Log into the camera
- Go to Setup
- Go to Common box on the left and click on Time
- Set the NTP Server Address to an address of your choice and click test to validate it:
- time.google.com
- time.windows.com
- time.apple.com
- time.nist.gov
- Click Save
Here's how to set NTP on the older T-51 and B-51 Spot AI cameras:
- Access the camera's configuration page.
- Log into the camera
- Go to Configuration
- Go to System > System Configuration
- Go to Time Settings
- To set NTP to the Spot AI appliance, change SNTP to Customize
- Set the NTP Server Address to an address of your choice and click test to validate it:
- time.google.com
- time.windows.com
- time.apple.com
- time.nist.gov
- Make sure NTP auto-time is set to On
- Set the Time Interval to however often you would like the camera to sync time (usually somewhere between 10 and 60 minutes)
- Click Save
Scenario 2: Network used for the cameras has no internet access
Here's how to set NTP on the newer T-53 Spot AI cameras:
- Access the camera's configuration page.
- Log into the camera
- Go to Setup
- Go to Common box on the left and click on Time
- Set the NTP Server Address to the Spot AI appliance IP address
- This is typically the IP address on the appliance where the first three octets match that of the camera.
- Ex. Appliance IPs: 192.168.4.3 and 10.10.5.3, Camera IP: 192.168.4.6
- 192.168.4.# matches for both the camera's IP and the appliance's IP, therefore 192.168.4.3 (the appliance IP) would be the correct IP to use for the NTP server on the camera.
- More information about NTP on the Spot AI Appliance.
- If you're unsure about which IP to use, contact your network administrator or Spot AI Support.
- Click Save
Here's how to set NTP on the older T-51 and B-51 Spot AI cameras:
- Access the camera's configuration page.
- Log into the camera
- Go to Configuration
- Go to System > System Configuration
- Go to Time Settings
- To set NTP to the Spot AI appliance, change SNTP to Customize
- Set the custom field to the IP address of the appliance that is reachable from the camera.
- This is typically the IP address on the appliance where the first three octets match that of the camera.
- Ex. Appliance IPs: 192.168.4.3 and 10.10.5.3, Camera IP: 192.168.4.6
- 192.168.4.# matches for both the camera's IP and the appliance's IP, therefore 192.168.4.3 (the appliance IP) would be the correct IP to use for the NTP server on the camera.
- More information about NTP on the Spot AI Appliance.
- If you're unsure about which IP to use, contact your network administrator or Spot AI Support.
- Make sure NTP auto-time is set to On
- Set the Time Interval to however often you would like the camera to sync time (usually somewhere between 10 and 60 minutes)
- Click Save
Note: The appliance can be used as an NTP server for all cameras that support NTP in their configuration page. The steps for other brands and models will be similar but may have different menu options to get to the NTP setting.
We hope this article was useful to you, please leave us a comment or feedback as it will help us improve our customer support center.