This document is most helpful for IT staff.
By default, the appliance will attempt to get an IP address automatically through DHCP. The appliance can, however, have an IP address statically assigned to it.
Differences between DHCP and Static IP
|DHCP IP||Static IP|
Steps to set a Static IP
Configure a Static IP
Step 1: Access the appliance's local troubleshooting page using this article
Step 2: Once on the troubleshooting page, scroll to the "Network Interfaces and Configuration" section at the bottom of the page
Step 3: Configure the IP, gateway, and DNS
- The static IP address will need to be in CIDR format, for example, 172.22.222.5/24, where 172.22.222.5 is the IP address that's assigned to the appliance and the /24 is the subnet.
- Note: Please use an IP address from your network when configuring it on the Spot Appliance.
- The gateway will be the IP address of the router that is upstream from the appliance, which is likely the device that connects you to the internet. In our example, we will use 172.22.222.1.
- The DNS server is used to convert a human-readable name, such as google.com, into a machine-readable IP address, such as 126.96.36.199. A few reliable public DNS servers are Google (188.8.131.52, 184.108.40.206), OpenDNS (220.127.116.11, 18.104.22.168), and Cloudflare (22.214.171.124, 126.96.36.199). It's best to set two servers for redundancy.
- If the static IP is for the appliance to get out to the internet, make sure to set the DHCP toggle to off. If DHCP is left on, the appliance will attempt to get DHCP and use that IP for accessing the internet.
Note: Public IP addresses can't be statically configured on the Spot AI Appliance.
Step 4: Save the changes by clicking on 'Save Configuration'
- It may take a minute or two for the changes to be applied to the appliance. Once enough time has passed, refresh the page to see the new IP configuration.
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